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  1. Free Shipping on the order value £100 or above in United Kingdom

Exchange & Return policy

 

  • We have a 14-day return policy, which means you have 14 days after receiving your item to send the item back.

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    To start a return, you can contact us at info@sajhdajh.com . If your return is accepted, we’ll send you a return label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Also, we do not offer shipping labels for free, the customer has to bear the cost of returning an item which is 3.99GBP for UK order. The International return charges will be borne by customer .

    You can always contact us for any return question at info@sajhdajh.com

    Note: If you have used Free Delivery offer and want to return all or few items from your order. Your free delivery offer will be revoked and Standard Delivery Charges will be applied to your order.

     

    Damages and issues
    Please inspect your order upon reception and contact us immediately (on the same day of delivery) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


    Exceptions / non-returnable items

    At Moda Chic, we offer many different types of sales throughout the year. One type of sale that you may come across is a final sale. Final sales can be a great way to snag a deal, but it's important to understand the rules and restrictions that come with them.


    Exchanges
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


    Refunds
    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.